The future is here! Looking beyond LMS.

Every year companies lose a large amount of money due to poor quality service. This can be due to many reasons, including unprofessional employees, lack of training, an ineffective management system, or simply customer dissatisfaction. But regardless of the reasons, this means loss of revenue and loss of reputation, which can have profound consequences for the business.

Our goal is to find the root causes of the company's poor service quality and offer employees resources and recommendations to enhance their skills and apply them in their daily tasks. And also continue constant monitoring of various data to detect potential flaws and insufficient knowledge of company employees.

Elevate is an RBCED platform that intelligently analyzes incoming data from a variety of sources, focusing on customer experience (CX) insights as a key component of its comprehensive approach, leveraging the collective experience of different company locations and departments. Its primary objective is to recommend courses or educational materials specifically tailored for individual students, locations, or specific segments of the organization. By incorporating insights from different inputs Elevate aims to provide personalized recommendations that cater to the unique needs of each student or organizational segment.

Results   Based  Continuous  Employee  Development platform.

RB – Refers to our capacity to gather and analyze incoming data, allowing us to identify areas for improvement and innovation in our clients' processes and services.

C – Ongoing analytics to continuously monitor the impact of educational initiatives on the quality of customer experience provided and employee performance/development.

ED - This is focused on directly enhancing the skills and knowledge of our clients' employees, franchisees, customers.

*Each of these letters means some functionality that our platform implements.

Finally a system that works for you instead of the other way around!

A CX engine that becomes part of your team.
In the fast-paced world of business, staying ahead requires not just keeping pace with industry trends but also ensuring your team is constantly evolving and improving. Enter the revolutionary concept of a Customer Experience (CX) engine – a digital platform designed to become an integral part of your team, transforming the way you approach employee development and training.

Far less manual intervention - Spend more time on the business and reduce costs.
The latest advancements in customer experience strategies mark a transformative shift for businesses aiming to refine their operations. By drastically cutting down on manual tasks, this approach empowers managers and leaders to concentrate on strategic objectives, moving away from the drain of administrative duties. Such a transition not only liberates crucial time but also leads to significant cost reductions, making processes more efficient that typically demanded considerable manual management.

Provide the right training at the right place and right time.
One of the standout features of a CX engine is its ability to provide targeted training tailored to the specific needs of your workforce. Whether it's by specific location or role, the platform ensures that the right training is delivered at the right place and right time. This level of precision in employee development is unprecedented, enabling businesses to address skill gaps effectively and enhance overall performance.

Be more proactive versus always reactive.
Shifting from a reactive to a proactive approach in managing employee training and development marks a significant leap forward. With actionable analytics at your fingertips, decision-makers can now anticipate needs and address them before they become issues. This forward-thinking approach not only improves the efficiency of training programs but also enhances employee engagement by demonstrating a commitment to their growth and development.

Actionable analytics in your pocket.
With our solution, actionable analytics aren't just numbers on a screen—they're insights in your pocket. Our platform offers a clear view of how training and development activities correlate with key business metrics, from employee engagement to customer retention and profitability. This data-driven approach allows you to make informed decisions that positively impact your bottom line.

Positively engage with employees and set expectations. Increase customer retention and improve profitability.
A CX engine plays a crucial role in positively engaging with employees and setting clear expectations. By incorporating feedback mechanisms and tailoring training to meet individual and team needs, businesses can foster a culture of continuous improvement. This positive engagement not only boosts morale but also aligns employee objectives with broader business goals, creating a cohesive and motivated workforce.

See how training and development is impacting your overall business.
At its essence, this approach is crafted to elevate employee performance with a simultaneous, positive effect on customer satisfaction and retention. Ensuring that team members are thoroughly trained and embody the core values of the company enables the delivery of exceptional customer experiences. This strategy not only boosts customer loyalty but also enhances overall profitability.